About Us

About AIG - Puerto Rico

American International Group, Inc. (AIG) is a leading international insurance organization, serving more than 90 million customers around the globe with the most comprehensive network of owned operations in the industry. The company, which has more than 65,000 employees in more than 100 countries and jurisdictions, is a market leader in property casualty insurance, mortgage insurance, life insurance and retirement services.

AIG has been in Puerto Rico since 1973. Today, we are a mature operation with a customer centricity focus and value creation through targeted offering of specialized products. Everyday our experienced managers and team members come together to serve our clients with the unconditional effort of who are the best assets of any business. Our entrepreneurial culture and the market knowledge and expertise, together with the professionalism of our employees, enable our insured clients to receive as added value the experience obtained during many years operating in the insurance field in Puerto Rico. AIG understands Puerto Rico because it has been part of the growth and development of the country for more than four decades – meeting the insurance needs of its expanding customer base every step of the way.


At AIG Insurance Company - Puerto Rico we are immensely proud to contribute to the economic development of Puerto Rico and, above all, of the growth and impact we have had on the insurance industry for the past 50 years.  We are honored to fulfill our mission to offer products that fit the needs of our market, while striving to continue our path of innovation with solutions for our customers, who have positioned us as a leader in the property, casualty and financial lines insurance market to offer them world-class protection.

We have a team of highly qualified professionals, with vast experience and commitment.  We serve our clients with carefullness and integrity, being proactive and going the extra mile for those who have put their trust and loyalty in us, to provide a better experience through excellence, quality and service.

During this year 2024, AIG Puerto Rico celebrates its golden anniversary with immense pride, and with it we reflect on an excellent trajectory of 50 years contributing to the insurance industry of our country.  We appreciate the support of our clients and business partners, as we remain focused on staying ahead of the curve in a changing world, to help you discover new potential and reimagine what AIG can do for you.


Angel L. Torres Zequeira, President

A glimpse of our history through the years

  • Cornelius Vander Starr was a man ahead of his time, with great entrepreneurial vision and spirit.  In 1919 he started an American insurance agency in Shanghai, China, and AIG traces its roots to this agency.. By 1926 the success in Asia allowed for an office to be opened in the city of New York, which became the head office of our Company until today. The Company grew and developed quickly, expanding its operations in Latin America, and opening a regional office in La Habana, Cuba. In 1938, the Company opened an agency in Puerto Rico.
  • In the early 60s, the Latin America regional office was transferred to New York. By 1963 this region was divided into three, being Puerto Rico the main office for operations in the Caribbean. After 25 years of presence in Puerto Rico, AIG establishes as an insurance company, and that is how our story begins.  AIICO, currently known as AIG Insurance Company - Puerto Rico, began operations in 1973 with only a dozen employees.  Today AIG has more than 100 employees at their offices located in Hato Rey, Puerto Rico.
  • In 2009 we celebrated 35 years in Puerto Rico, with a new identity as part of a re-structuring process from our parent company, which gave rise to the name of Chartis. And we continued serving the island with the seriousness and professionalism that has always distinguished us.
  • In 2012, we re-branded to the name that is well known for its integrity, versatility, expertise, and financial strength: AIG.
  • Our entrepreneurial culture, market knowledge and expertise, enable our clients to receive as added value the experience obtained throughout many years operating in the insurance field in Puerto Rico. Today we have become a far more focused company with a strong core in insurance operations serving millions of customers in more than 100 countries and jurisdictions. Our broad variety of products and services, along with our financial strength are a reflection of a company that has worked hard to deliver capability, flexibility, innovation, good communication, and integrity. 
  • We, at AIG Insurance Company - Puerto Rico, are greatly pleased to serve Puerto Rico,  thus reaffirming the commitment we have undertaken with all our stakeholders including our brokers, clients and employees. Our objective is clear: to make AIG your insurance company.


2014 Corporate Citizenship Report

Making a positive impact in the communities where we live and do business has always been a top priority of AIG. As a responsible corporate citizen, we give back through programs and partnerships that leverage the skills, experience, knowledge, and enthusiasm of our employees and the businesses they represent. We are very proud of the support and relief our contributions and efforts are providing.

Click here to read our Corporate Citizenship Report.