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AIG in Puerto Rico

American International Group, Inc. (AIG) is a leading international insurance organization, serving more than 90 million customers around the globe with the most comprehensive network of owned operations in the industry. The company, which has more than 65,000 employees in more than 100 countries and jurisdictions, is a market leader in property casualty insurance, mortgage insurance, life insurance and retirement services.

AIG has been in Puerto Rico since 1973. Today, we are a mature operation with a customer centricity focus and value creation through targeted offering of specialized products. Everyday our experienced managers and team members come together to serve our clients with the unconditional effort of who are the best assets of any business. Our entrepreneurial culture and the market knowledge and expertise, together with the professionalism of our employees, enable our insured clients to receive as added value the experience obtained during many years operating in the insurance field in Puerto Rico. AIG understands Puerto Rico because it has been part of the growth and development of the country for more than four decades – meeting the insurance needs of its expanding customer base every step of the way.

Agnes Suárez - Image


For more than four decades, we have been part of the economic development of Puerto Rico and, above all, the growth of the local insurance industry.  We are proud to fulfill our mission of providing products that fit the needs of our market, while we strive to continue our history of innovation in the presentation of solutions for our customers, who have positioned us as leaders in the insurance market for property, casualty and financial lines.

We have a team of highly qualified professionals, with vast experience and truly committed.  We serve our customers with dedication, as they have placed with us their trust and loyalty.  Therefore, we are constantly looking for new options to provide you with world-class protection.

We appreciate your support and reaffirm our commitment to continue expanding our products and services, in order to continue being your best business partner.


Agnes B. Suárez

A glimpse of our history through the years

  • Cornelius Vander Starr was a man ahead of his time, with great entrepreneurial vision and spirit.  In 1919 he founded an American insurance agency in Shanghai, China, and this agency was the origin of what we are today, AIG. By 1926 the success in Asia allowed for an office to be opened in the city of New York, which became the head office of our Company until today. The Company grew and developed quickly, expanding its operations in Latin America, and opening a regional office in La Habana, Cuba. In 1938, the Company opened an agency in Puerto Rico.
  • In the early 60s, the Latin America regional office was transferred to New York. By 1963 this region was divided into three, being Puerto Rico the main office for operations in the Caribbean. After 25 years of presence in Puerto Rico, AIG establishes as an insurance company, and that is how our story begins.  AIICO, currently known as AIG Insurance Company - Puerto Rico, began operations in 1973 with only a dozen employees.  Today AIG has more than 100 employees at their offices located in Hato Rey, Puerto Rico.
  • In 2009 we celebrated 35 years in Puerto Rico, with a new identity as part of a re-structuring process from our parent company, which gave rise to the name of Chartis. And we continued serving the island with the seriousness and professionalism that has always distinguished us.
  • In 2012, we re-branded to the name that is well known for its integrity, versatility, expertise, and financial strength: AIG.
  • Our entrepreneurial culture, market knowledge and expertise, enable our clients to receive as added value the experience obtained throughout many years operating in the insurance field in Puerto Rico. Today we have become a far more focused company with a strong core in insurance operations serving millions of customers in more than 100 countries and jurisdictions. Our broad variety of products and services, along with our financial strength are a reflection of a company that has worked hard to deliver capability, flexibility, innovation, good communication, and integrity. 
  • We, at AIG Insurance Company - Puerto Rico, are greatly pleased to serve Puerto Rico,  thus reaffirming the commitment we have undertaken with all our stakeholders including our brokers, clients and employees. Our objective is clear: to make AIG your insurance company.


2014 Corporate Citizenship Report

Making a positive impact in the communities where we live and do business has always been a top priority of AIG. As a responsible corporate citizen, we give back through programs and partnerships that leverage the skills, experience, knowledge, and enthusiasm of our employees and the businesses they represent. We are very proud of the support and relief our contributions and efforts are providing.

Click here to read our Corporate Citizenship Report.